Appreciating an all-in-one ADU builder

The Nortons value how easy the company made the process of designing and building their new home. “It’s an end-to-end package deal,” Sarah says. “From getting acquainted with the design, you get helped through the design, then they do the permitting and building. We were taken care of at every step of the way.” Andrew especially appreciated the frequent communication. “I always felt comfortable, because every time there was something that needed a decision or us all to put our heads together, it happened,” he says. “And it happened frequently.”

“The people have been amazing—and fun,” Flannery adds. “We all have friendships now. It feels like we’ve known each other a long time.”

But a smooth building process, great communication, and a terrific team would mean little if the finished ADU didn’t live up to expectations. So how does it measure up? “We feel really good about the quality,” Flannery says. “They’re very skilled craftsmen. You can tell the experience is there.” Nile adds, “We’re very happy with it.”

Surprisingly, even the neighbors are happy. Flannery sent them a note about a month before the installation work started “just to give them a heads-up and let them know what was happening,” she says. “We got very positive feedback—and a couple of people came by to check it out, wanting to do a walk-through because they’re interested in doing it on their property.”

If you talk with the Nortons about working with Villa, you’ll hear words like “easy,” “informative,” and “super helpful.” It’s safe to say the most important thing for them, though, is just getting to be together as a family, sharing lives and building memories.

“For my daughter to grow up with her grandparents just across the backyard,” Andrew says, “is a beautiful thing.”